False-positive tuning
We profile every camera against the things you actually want to see. Cars on the road get ignored. People in the driveway don't. We update the rules continuously based on what you flag.
Free 15-min camera-health review
Cameras that catch what matters. Not what doesn't.
You don't need 47 alerts a day for the wind. You need to know when someone's actually at the door. We tune your cameras, back up just the events that matter, and send you a weekly summary — so cameras stop being noise. From $29/month.
What you get
Surveillance that earns its keep.
Most camera systems are either expensive cloud subscriptions that own your footage, or DIY rigs that drown you in false positives. We picked a third option: pro hardware on your property + light cloud event-archive + actual humans tuning the rules.
Weekly review summary
Every Monday: a one-page email of what your cameras saw, the events that mattered, and any health issues we flagged. No scrubbing through hours of footage.
Local NVR + cloud event archive
Footage stays on your local NVR (UniFi Cloud Gateway Max, UDM Pro Max, or Synology). Only short motion-event clips back up to encrypted cloud (Cloudflare R2, 90-day retention). If a drive dies, the events that matter are still there.
🔒
Your footage never leaves your property
This isn't marketing — it's architecture. Cameras record to a local NVR you own. Only short motion-event clips (10–30 sec snippets, encrypted) replicate to a cloud archive for disaster recovery. Police subpoenas go to you, not us. Privacy breaches at our end can't expose your footage. You control your data, always.
How it works
Review, tune, run.
Free review
15 minutes screen-share or in-person. We look at what you have, count the false alerts, check the storage, and tell you whether to add or replace. No judgment if it's a Wyze.
Tune or upgrade
If your gear is good, we just tune it. If you need more, we'll quote add-ons or a fresh design. UniFi G6 cameras + Cloud Gateway Max for most homes; UDM Pro Max with RAID-1 redundancy for premium properties.
Quiet, ongoing care
Each month we tune, patch firmware, validate backups, and email you the summary. If something stops working overnight, we know before you do.
Pricing
Three tiers. Pay for management, not for storage.
Most cloud-camera plans charge per camera per month. We charge a flat fee for managing the system. Footage lives on hardware you own.
Watch
Up to 4 cameras. Apartment, small home, single building.
$29/month
- Monthly tuning + health check
- Cloud-backed device config
- 7-day cloud event-clip archive
- Email support, 48h response
Tune
Up to 12 cameras. Most homes land here.
$79/month
- Everything in Watch
- AI tuning & false-positive reduction
- 30-day cloud event-clip archive
- Weekly review summary email
- Same-business-day support
Pro
12+ cameras, multi-site, retail, STR portfolios.
$149+/month
- Everything in Tune
- Custom retention (90+ days)
- Multi-site dashboard
- Priority on-site dispatch
- Quarterly review meeting
Hardware & service comparison
What's in each tier, by component.
We standardize on Ubiquiti UniFi Protect — best price-to-performance, footage stays local, no per-camera cloud tax, AI features built-in.
| Component | Watch | Tune | Pro |
|---|---|---|---|
| Cameras supported | up to 4 | up to 12 | 12+ multi-site |
| Monthly health check + tuning | ✓ | ✓ | ✓ |
| Cloud-backed config (rebuild on disk failure) | ✓ | ✓ | ✓ |
| Cloud event-clip retention | 7-day | 30-day | 90+ day custom |
| AI false-positive reduction | — | ✓ | ✓ |
| Weekly summary email | — | ✓ | ✓ |
| Multi-site dashboard | — | — | ✓ |
| Priority on-site dispatch | — | — | ✓ |
| Quarterly review meeting | — | — | ✓ |
| Response SLA | 48h email | Same business day | 4h business hours |
| Monthly | $29 | $79 | $149+ |
Recommended hardware (one-time purchase)
No ENVR-only setup. We recommend a Cloud Gateway or UDM Pro Max — one box that does router + firewall + NVR — for ecosystem cohesion and clean upgrade path.
| Configuration | Hardware list | Approx. all-in |
|---|---|---|
| Apartment / Small Home For Watch tier — up to 4 cameras |
UniFi Cloud Gateway Max ($299) 2× G6 Entry Pro cameras ($398) Built-in NVR storage |
$999install + hardware |
| Standard Home For Tune tier — most homes |
UniFi Cloud Gateway Max ($299) 4× G6 Bullet cameras ($796) External SSD for extra retention |
$1,799install + hardware |
| Premium Home / STR For Pro tier — redundancy required |
UDM Pro Max with 2× SSD RAID-1 ($799+) 4–8 G6 Bullet/Pro cameras PoE switch |
$2,999+install + hardware |
| Multi-Site / Commercial | UNVR Pro at central site Cloud Gateways at remote sites Custom design |
Quoted |
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Why no ENVR Core?
The UniFi Cloud Gateway Max is more elegant for residential — one box does the router, firewall, and Protect NVR with built-in storage. ENVR Core is positioned for tiny non-rack deployments where you already have a router, which adds complexity. We use Cloud Gateway Max as the default; UDM Pro Max with RAID-1 SSD redundancy for premium and multi-camera setups.
Questions
The honest answers.
Will footage be admissible if I need it for an investigation?
We design with chain-of-custody in mind: timestamped, hash-verified clips, exported with a signed manifest. We can't promise outcomes — that's up to your local prosecutor — but we won't be the reason it gets thrown out. Details in our service agreement.
Why not just use Ring or Nest?
Cloud-only systems mean: (1) you pay per-camera per-month forever, (2) the company owns your footage and can disable access on their schedule, (3) outages = no recording. We use UniFi Protect: footage is yours, lives on your hardware, and only an encrypted clip-archive replicates to cloud for disaster recovery. Same trust signal, half the recurring cost.
What about my privacy?
Footage stays on your NVR. We see what we need to manage the system — health, alerts, configs — and that's it. We never sell footage and we'll never train AI on it. Hard rule. Centralized customer footage at our office isn't even an option in our architecture.
Can you tie cameras into automations?
Yes — pair this with our Managed Home Assistant line and "front door has a person between 10pm and 6am" can flip on the porch light, ping you, and start a higher-resolution recording. UniFi Protect natively integrates with Home Assistant 2026.4+.
What's the install side look like?
Quoted separately. Typical home: $999–$2,999 depending on cabling, camera count, and whether we need to run wire. We prefer wired PoE; we'll do wireless when wired isn't possible.
Is there a contract?
No. Month-to-month. Cancel anytime — your gear and your footage are yours.
Book a free 15-minute review.
We'll look at your cameras together, tell you what's actually working, and quote any improvements in writing. No pressure.
Or join the waitlist for general updates.